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Common Projects

Small Business Network Modernization

I've helped many small businesses and high end home-offices completely modernize their network infrastructure.

Migrate data to secure cloud
Configure redundant cloud back-ups
Replace aging desktop PCs with upgraded monitors, hotdesk work stations with docking stations for current generation laptops with ergonomic devices for all employees
Upgrade your network to the best equipment for your needs and within your budget. You may even be able to go multi-gigabit over existing wiring.

Have a different modernization project in mind? Contact me today to discuss

Battery Back-Up (UPS) Servicing

image of an uninterruptable power supply or battery backup

I've installed them all, an UPS big enough to run two racks worth of equipment down to a battery backup small enough to fit into the back of wall-mounted mini MPOE box.

Install / Inspect uninterrupted power supply (UPS) battery back-ups
Replace just the battery for an additional 3-5 years on your existing UPS
Replace UPS that are past the manufacturer's recommended service life

Have another UPS project? Let me know.

Technical Direction and Coaching for Webinar Presenters

I've been the Technical Director for All-Hands meetings broadcasting to over a thousand employees worldwide in over a dozen offices. I've also coached many people who are experts in their field but Zoom newbies to look their best, sound wonderful and feel confident that I've tought them all the best practices for being a rock star meeting or webinar host.

Advises organizations on best practices for hosting meetings online
Right-sizing their Zoom account settings
Showing them the best hardware to augment their existing set-up
Walk them through dry runs of the meeting and then join the meeting quietly for the first 15 minutes to make sure that everything goes off without a hitch to provide a sense of comfort and security that any technical issues will be addressed immediately.

Do you want to be a Zoom rock star too? Email me today.

Identity and Access Security Review

I've audited, provided recommendations for and implimented sweeping security upgrades while improving reliability and enhancing the user experience for organizations from eight employees to 8,000.

Review security configurations in all key apps
Modernize the central identity provider, if appropriate
Reviews all multi-factor authentication settings to ensure that the industry leading recommendations are followed for best practices to secure all company accounts

Do you have a nagging feeling that your intellectual property isn't sufficiently secure? I can help give you peace of mind.

Testimonials

“As a director of a small non-profit, I knew we needed to move towards Zoom conferences and training programs. But our budget didn't allow for a tech position. Ocean provided the perfect solution. Help when and where needed, and the expertise to get us to the next level of professionalism. And Ocean went way beyond that. Her genuine enthusiasm and ability to hit upon the perfect solution, within our budget, was astounding. Our entire staff feels more confident and energized, and our clients are more engaged. If you are embarking on an IT project, I would say you can't afford to not have Ocean with you.”

- Janis Landis, Director of Final Exit Network

“Ocean is a well rounded Global IT services manager with the expertise of managing a global IT team. She not only managed this team but also built it up and created a global support service center in India saving time and money on our service offerings. She has an amazing ability to talk and gain trust with internal and external customers explaining in a easy to understand way. She is also able to talk comfortably at all levels of the organization including supporting all Board of Director members. Her ability to work in high pressure situation is one of the best I have seen she always kept cool and calm and got the job done in growth and downturn situations. Great resource that you could not go wrong bringing her on to manage IT services.”

- Kenny Gilbert, CIO Leader of InvenSense, Inc.

“Ocean is a bright, knowledgeable and thorough IT pro - she knows her stuff. While I would prefer to get more "Yes's” from her, I always know where I stand and the rationalization behind her decision. She’s a pleasure to work with.”

- Cam Roberson, Sales and Marketing Executive of Beachhead Solutions

“Ocean is a top-notch expert. I was referred to Ocean by a colleague when my laptop was being pushed to the limit by demanding test tools and recording software. The instabilities I was facing stumped other "experts" that simply wasted my time, cost me money and caused further performance degradation. Ocean was very personable as she asked a series of consultive questions, took a lot of notes and sent me away. She said it shouldn't take long, but I'd barely finished a tall no-whip mocha when she called me to "come pick it up." It was running perfectly and I had no more problems. I recommend Ocean as a true professional with superlative skills.”

- James Whitaker, Design Specialist

“When I refer Ocean to my customers, they thank ME for the resource. She does a great job with not only the technical stuff, but also is a great communicator. Every time she does work for one of my customers they are in a good mood for days! So naturally, I refer her often.”

- Thomas Pencek of Service for Profit

“Ocean has been an effective component of our network operation. We depend greatly upon our ability to share database files and other network applications. As we are a small company without internal IT support, Ocean has been heroic in assisting us with our networking requirements. Ocean is very smart, highly motivated and very positive.”